Terms of use

Please read these terms and conditions carefully, as they affect your legal rights. By browsing and using this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern the Beau’s Ice Cream Parlour Ltd’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

 The term ‘Beau’s’ or ‘Us’ or ‘We’ refers to the owner of the website, whose company registration number is 14553730 and whose registered office address is The Greenhouse, Greencroft Industrial Park, Stanley, England, DH9 7XN. The term ‘you’ or ‘User’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

We grant you a personal, limited, non-transferable non-exclusive, license to access and use the Site. We reserve the right, in our sole discretion and without notice to you, to revise the products and services available on the Site and to change, suspend or discontinue any aspect of the Site and we will not be liable to you or to any third party for doing so. We may also impose rules for and limits on use of the Site  or restrict your access to part, or all, of the Site without notice or penalty. Your continued use of the Site will constitute your acceptance of any such changes.

You may use the Site only for your own noncommercial personal use and in compliance with these Terms. You are responsible for your own communications, including the transmission, uploading or posting of information and are responsible for the consequences of such communications to the Site. Any other use of the Site requires the prior written consent of Beau’s. You may not otherwise copy, modify, or distribute the contents of this Site without the express written permission of Beau’s. You may not modify, publish, transmit, participate in the transfer or sell, create derivative works from, or in any way exploit, any of the content, in whole or in part, found on the Site.

We require all Members to agree not to use the Site, and specifically prohibit any use of the Site, for any of the following purposes:

• Posting, communicating or transmitting any material that infringes on any intellectual property, publicity or privacy right of another person or entity

• Posting any information which is untrue, inaccurate or not your own or which is defamatory, derogatory, fraudulent, degrading, abusive, hateful, false, misleading, inaccurate, untrue, malicious, offensive, harassing, threatening, racist, obscene, vulgar, indecent, pornographic or of a sexual nature

• Engaging in conduct that would constitute a criminal offence or give rise to civil liability or otherwise violate any law or regulation

• Attempting to interfere in any way with the Site’s or Beau’s network security, or attempting to use the Site’s service to gain unauthorised access to any other computer system. You may not use spiders, robots, data mining techniques or other automated devices or programs to catalog, download or otherwise reproduce, store or distribute content available on the Site. Further, you may not use any such automated means to manipulate the Site, such as automating what are otherwise manual or one-off procedures. You may not take any action to interfere with, or disrupt, the Site or any other user's use of the Site, including, without limitation, via means of overloading, "flooding", "mailbombing" or "crashing" the Site, circumventing security or user authentication measures or attempting to exceed the limited authorisation and access granted to you under these Terms. You may not frame portions of the Site within another website. You may not resell use of, or access to, the Site to any third party without our prior written consent.

The content of the pages of this website is for your general information and use only. It is subject to change without notice. 

This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, personal information may be stored by us for use by third parties (for more information, see our Privacy Policy).

Neither we, nor any third parties. provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which Beau’s shall not be liable. It is your responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. 

Unauthorised use of this website may give rise to a claim for damages and may be a criminal offence.

This website includes links to other websites. These links are provided for your convenience to provide further information: they do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.

Use of cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

We have also added in an opt-in/out banner when you arrive on the site. If you opt out this may prevent you from taking full advantage of the website.

Membership

The Site is available to registered users who are 18 years and older and who have not been suspended or removed by Beau’s for any reason (a "Member"). We reserve the right to revoke your membership for any reason at any time including as a result of a violation of these Terms or the Privacy Policy, without notice. Where we revoke your membership, this will not affect current orders which we have acknowledged unless we revoke as a result of your breach of these Terms or the Privacy Policy or any other guidelines or rules, in which case we may terminate all existing orders and will not be obliged to make any refund. In event that we revoke your subscription membership, you will reimbursed any subscription fees on a pro rata basis. Membership is void where prohibited by law.

Orders and Contracts

Subscriptions may be ordered by clicking on the box or item you wish to purchase and then following the prompts that will appear on-screen. You may check and correct any input errors in your order up until the point at which you submit your order to us by clicking the "Submit Order" button on the checkout page.

Your order constitutes an offer to Beau’s to buy a box subscription or product. All orders are subject to acceptance by Beau’s. Beau’s is not obliged to accept your order and may, in its discretion, decline to accept any order. Where Beau’s accepts your order, it will confirm such acceptance to you by sending you an email that confirms that the product has been dispatched.

By purchasing a month to month subscription, you acknowledge that your subscription has an initial and recurring payment feature and you accept responsibility for all recurring charges prior to cancellation. Your subscription will be automatically extended for successive monthly periods, at the original subscription rate. Your credit card will be charged on the same day of the month you made your original order each month. Any cancellations need to be done prior to 5pm of the last day of the previous month to prevent the charge for that month. To cancel your subscription at any time, you must login to your account or email us at help@beausgelato.com and we will do it for you. If you cancel, you may use your subscription until the end of the then-current month, however, your Beau’s Benefits will cease at the point that you cancel. Beau’s may submit periodic charges (e.g., monthly) without further authorisation from you, until you provide prior notice that you have terminated this authorisation or wish to change your payment method.

For monthly rolling subscriptions (The tifosi subscription), your subscription will automatically renew. You may choose to opt out of auto renewal after 3 months. Gift subscriptions and periodic subscriptions do not automatically renew. The above cancellation rights do not affect your right to cancel under the statutory cooling-off period (see Consumer Rights and Cancellation below).

Prices include VAT and delivery costs (where applicable) will be added when you view the items in your shopping basket. Please see our FAQ for details of when delivery charges apply.

Your order will be fulfilled by the delivery date set out in the confirmatory email/ on the website. You recognise, though, that occasionally because of problems sourcing stock from our suppliers or for other reasons beyond our control it is possible that orders may be delivered more than 30 days after the order.

We reserve the right to revoke your subscription at any time as a result of a violation of these Terms or the Privacy Policy. Membership is void where prohibited by law.

Consumer Rights and Cancellation

You may cancel your first order and receive a refund at any time before your order is delivered and up to fourteen days afterwards, beginning on the day after you receive the products. In this case, you will receive a full refund of the price paid for the products in accordance with the Beau’s refunds policy (see below).

Each box subscription is for these purposes a single order forming part of a regular delivery of goods, so you can only cancel a box subscription and receive a refund within fourteen days of receiving your first monthly box. You can of course cancel your subscription at any time, but it is only if you do it within this initial fourteen day period after your initial subscription that you will be entitled to a refund (as required by UK legislation known as the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013).

To cancel your order, you must inform Beau’s by email, giving us your name, address and order reference. You must return the products to Beau’s within 14 days of notifying us of the cancellation in the same condition in which you receive them and at your own cost and risk. Beau’s has a right to deduct from your refund amount any reduction in value of the products caused by your handling of the products beyond what is necessary to establish the nature, characteristics and functioning of the products.

Beau’s refunds policy is: if you cancel an order within the fourteen-day cancellation period (see above),Beau’s will refund you as soon as possible and, in any case, within fourteen days of the day of our receipt of the returned products or (if earlier) the day you provide evidence of having sent the products back to us.

Beau’s will refund the price of the products in full excluding the cost of delivery. Beau’s will refund the purchase price using the same same method originally used by you to pay for your purchase.

Links to other websites

Our website may contain links to other websites of interest. Once you have used these links to leave our site, we do not have any control over that other website and thus cannot be held responsible for the protection and privacy of any information which you provide whilst visiting such sites. Additionally, such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question. 

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

You may print or download to a local hard disk extracts for your personal and non-commercial use only

You may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material

You may not, except with the express written permission of Beau’s, distribute or commercially exploit the content, nor may you transmit it or store it in any other website or other form of electronic retrieval system.

Registration and Passwords

In order to access certain services on the Site, you will be required to provide specific information. All information about you must be truthful, and you may not use any aliases or other means to mask your true identity. Any access codes or passwords provided should be safeguarded at all times. You are responsible for the security of your access codes and passwords and will be solely liable for any use or unauthorised use under such access codes or passwords. We may suspend or terminate your access at any time with or without notice. To understand how we use information collected from you, please read our Privacy Policy.

Disclaimer

The information contained in this website is for general information purposes only. The information is provided by Beau’s and, while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind — express or implied — about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you may be able to link to other websites which are not under the control of Beau’s. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, Beau’s takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.